Knowledge Systems & AI Specialist

Job Summary

Transform two decades of workplace governance expertise into intelligent, scalable AI assisted systems, knowledge repositories, and retrieval tools.

Responsibilities

• Structure and maintain organisation wide knowledge repositories
• Develop taxonomies, templates, metadata, and documentation frameworks
• Build and evaluate AI assisted workflows using large language models
• Design retrieval systems and AI copilots for investigations, compliance, policy drafting, learning, and customer support
• Collaborate with Product and Engineering teams to integrate AI capabilities into Conduct
• Evaluate AI outputs for quality, consistency, and legal reliability
• Research emerging AI technologies and identify opportunities for adoption
• Document best practices for AI governance and responsible implementation

Requirements

• 2 to 6 years of experience in AI, knowledge management, information architecture, research, legal technology, product operations, technical documentation, or related disciplines
• Experience working with large language models, prompt engineering, AI assisted workflows, retrieval systems, or automation tools
• A background in Computer Science, Information Science, Data Science, Product Management, Law, Human Computer Interaction, Library & Information Science, or similar fields
• Strong systems thinking and the ability to organise complex information into reusable structures
• Curiosity about AI and a desire to build responsible, practical applications that create real organisational value

Good to Have

• You love organising knowledge into scalable systems
• You enjoy experimenting with AI tools
• You think in terms of systems rather than isolated tasks
• You want to shape how organisations responsibly adopt AI

Success Looks Like

• Well structured knowledge systems that power internal and customer facing tools
• AI assisted workflows that improve accuracy, speed, and consistency
• Responsible, reliable AI integrations adopted across the platform

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.