Key Customer Supply Management

Collaborative planning with customer
Partner with Customer Program Team and Sales to understand demand, milestones, and risks
Translate requirements into supply chain plans and execution roadmap
Act as single point of contact for supply status and escalation
End-to-End Supply Visibility & Gap Management
Consolidate supply status across plants, procurement, and inventory
Identify risks such as capacity constraints and shortages
Lead cross-functional actions to close supply gaps
Capacity Planning & Decision Support
Work with PM and operations to evaluate capacity constraints
Support decisions on capacity, footprint, and trade-offs
Execution Drive Across Functions
Drive procurement, manufacturing, and logistics alignment
Ensure delivery performance and customer satisfaction
Escalation & Governance
Lead supply escalations and enable fast decision making
Establish Monthly S&OP  and reporting cadence with customer
Continuous Improvement
Track KPIs such as OTD, inventory, and supply gap closure
Drive planning and execution improvements

Key Competencies
- End-to-end supply chain leadership
- Strong stakeholder management
- Data-driven decision-making
- Problem-solving under ambiguity
- Executive communication
- High ownership and urgency

Bachelors degree in Supply Chain Management, Industrial Engineering, Business Administration
12 14 years of experience in supply chain, planning, or operations
Strong end-to-end supply chain management understanding, demand & supply planning, procurement / manufacturing coordination
Experience working in international companies or global environments
Comfortable working across regions, time zones, and cross-cultural teams