Key Accounts Specialist

Key Accounts Specialist
About 5C Network: 5C is India's largest and fastest-growing radiology network,
transforming
radiology services nationwideand soon globallythrough advanced technology and
clinical
excellence. We partner with leading hospitals and diagnostic centres, delivering unmatched
quality, speed, and accuracy in radiology reporting. Our innovative hybrid delivery model
combines physical reporting hubs and an expansive remote network to set new industry
benchmarks. 5C is the only AI in Medical Imaging company with scaled products in reactive,
preventive and proactive imaging. Our products have been laid nationally and internationally
and are exponentially improving.
Location: Bengaluru
Work Mode: Work From Office
Working Days: 6 days a week
Shift: Rotational shifts
Languages: English & Hindi Mandatory
Education: Graduation is mandatory
Role Overview:
We are looking for a Key Accounts Specialist to manage and maintain strong relationships
with key clients, understand their requirements, and ensure timely resolution of queries and
requests. Job Description
Key Responsibilities:





Manage and maintain relationships with key accounts.
Coordinate with internal teams to ensure smooth service delivery.
Understand client requirements and provide timely solutions.
Handle client queries, follow-ups, and escalations.
Maintain regular communication with clients and ensure a positive customer
experience.

Track account-related activities and provide timely updates to the reporting manager.
Requirements:





Graduate in any discipline.
Excellent communication skills in English and Hindi.
Willingness to work 6 days a week in rotational shifts.
Comfortable working from the office.
Strong coordination, follow-up, and relationship-management skills.