Key Accounts Specialist

Roles and Responsibilities

• Manage key accounts by understanding their needs, providing solutions, and ensuring customer satisfaction.
• Coordinate with internal teams to resolve issues and improve overall account management.
• Develop strong relationships with clients through effective communication and CRM management.
• Identify new business opportunities within existing accounts to drive growth.
• Collaborate with cross-functional teams to deliver high-quality services.

Desired Candidate Profile

• 0-3 years of experience in Key Account Management or related field (preferably from BPO/Call Centre industry).
• Bachelor's degree in any discipline (preferably B.Tech in Computers).
• Excellent coordination skills with ability to work effectively across multiple stakeholders.
• Strong communication skills for building strong client relationships.