Key Accounts Sales Manager IT Infrastructure / Enterprise Sales

Key Accounts Sales Manager

Company: Jarvisden IT Solutions Pvt. Ltd.
Location: Chennai, Tamil Nadu
Department: Sales / Business Development
Experience: 27 Years
Employment Type: Full-Time
Industry: IT Infrastructure / IT Solutions / Technology Services

About Jarvisden IT Solutions

Jarvisden IT Solutions Pvt. Ltd. is an IT solutions and infrastructure company focused on delivering technology solutions and services to corporate customers. We are looking for a Key Accounts Sales Manager to manage and grow relationships with our existing key customers while identifying opportunities for account expansion and new business.

Role Overview

The Key Accounts Sales Manager will be responsible for managing strategic customer accounts, driving revenue growth, strengthening customer relationships and identifying opportunities for renewals, cross-selling, up-selling and new business across IT infrastructure, software and technology services.

The ideal candidate should have strong enterprise sales and account-management experience, good commercial understanding, excellent follow-up skills and the ability to coordinate effectively with internal technical and commercial teams.

Key Responsibilities

• Manage and maintain strong, long-term relationships with existing key customers.
• Understand customer requirements, business needs and technology challenges to identify business opportunities.
• Drive repeat business, cross-selling and up-selling across IT infrastructure, software and IT services.
• Identify and develop opportunities for AMC, renewals, subscriptions and managed services.
• Conduct regular customer meetings, account reviews and business discussions.
• Develop and execute account plans to achieve revenue and account-growth objectives.
• Coordinate with Presales, Technical, Procurement, Finance and OEM/Distributor teams to ensure smooth execution of customer requirements.
• Prepare and coordinate quotations, proposals and commercial discussions.
• Follow up consistently on opportunities and ensure timely PO closure.
• Maintain a healthy sales pipeline and provide accurate sales forecasts.
• Monitor customer payment status and coordinate with Finance and customers for timely collections.
• Maintain accurate CRM records, opportunity details, customer information and sales activities.
• Handle customer escalations and coordinate internally to ensure timely resolution.
• Monitor competitor activity, customer requirements and market opportunities relevant to assigned accounts.
• Achieve assigned revenue, gross margin, collection and account-growth targets.
• Build strong customer engagement to improve retention and increase the overall value of key accounts.

Key Performance Indicators (KPIs)

• Existing Account Revenue Growth
• Gross Margin / Bottom Line
• Renewal Achievement
• Cross-Sell & Up-Sell Revenue
• Customer Retention
• Pipeline Value & Conversion
• Customer Meetings & Engagement
• Payment Collection
• Account Growth

Candidate Profile

We are looking for a commercially oriented sales professional who can independently manage customer relationships, identify opportunities and drive accounts toward revenue growth.

Experience Required

• 3–7 years of relevant experience in:
• IT Infrastructure Sales
• IT Solutions Sales
• Enterprise Sales
• B2B Technology Sales
• Key Account Management
• Corporate Account Management
• Experience managing existing corporate / enterprise customers is preferred.
• Candidates with experience selling IT infrastructure, software, AMC, subscriptions or related technology services will be preferred.

Required Skills

• Strong Key Account Management
• Customer Relationship Management
• Enterprise / B2B Sales
• IT Solution Selling
• Communication & Negotiation
• Account Planning
• Pipeline Management
• Sales Forecasting
• Commercial & Margin Understanding
• Cross-Selling & Up-Selling
• Customer Retention
• Strong Follow-up & Coordination
• Payment / Collection Follow-up
• Customer Escalation Management
• CRM & Sales Reporting
• Customer-centric approach

What We Expect

• Strong ownership of assigned customer accounts
• Ability to build long-term customer relationships
• Target-oriented and commercially aware approach
• Excellent communication and negotiation skills
• Ability to coordinate with multiple internal and external stakeholders
• Strong follow-up discipline and attention to detail
• Ability to convert customer relationships into sustainable business growth

Keywords

Key Account Manager | Key Accounts Sales Manager | Enterprise Sales | IT Sales | IT Infrastructure Sales | B2B Sales | Corporate Sales | Account Management | IT Solutions | Technology Sales | Solution Selling | AMC | Renewals | Cross Selling | Up Selling | Enterprise Accounts | Customer Relationship Management | IT Services | Chennai

Apply Now

Interested candidates can share their updated CV with:

Jeffina – HR
Email: [email removed]
Location: Chennai, Tamil Nadu

Join Jarvisden IT Solutions and be part of a growing technology team focused on building strong customer relationships and driving sustainable business growth.