Key Accounts Manager

Key Responsibilities

Manage and develop existing customer accounts in Sonipat and Panipat

Drive end-to-end customer onboarding and ensure a smooth customer experience

Conduct regular field visits and customer meetings

Build and maintain strong relationships with customers and key decision-makers

Identify upselling opportunities within existing accounts

Identify and execute cross-selling opportunities for additional products/services

Increase revenue through account expansion, repeat business and product/service adoption

Understand customer requirements and recommend suitable solutions

Identify new business opportunities and generate leads within the assigned territory

Convert prospects into customers and ensure successful onboarding

Drive customer retention and minimize customer churn

Handle customer queries and coordinate with internal teams for timely resolution

Maintain regular follow-ups with customers and prospects

Achieve monthly and quarterly targets for new onboarding, upselling, cross-selling and revenue generation

Track sales pipeline, customer status and business opportunities through CRM

Maintain daily/weekly reports of customer visits, onboarding, sales and account growth

Monitor competitor activities and identify new market opportunities

Ensure timely payment follow-up wherever required

PLEASE NOTE ITS A FIED SALES AND LOOKING FOR IMMEDAITE JOINERS