Key Accounts Manager

Key Account Manager
Key Account Manager (KAM) to manage and scale high-value enterprise accounts across
international markets. This is a senior, quota-carrying role responsible for driving revenue growth,
expanding business across geographies and units, and ensuring high-quality delivery. The role requires
strong strategic thinking, commercial acumen, and the ability to build trusted relationships with C-suite
stakeholders while managing complex global accounts end-to-end.
About Us
Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform
that specializes in optimizing Route-to-Market strategies and enhancing brand relationships
within the CPG partner ecosystem. With over 1,25,000 sales users representing over 750+ CPG
brands across 25+ countries in South East Asia, the Middle East, and Africa, we reach 25,000
distributors and 7.5 million retail outlets every day. FieldAssist is associated with Brands like:
Do you crave a dynamic work environment where you can excel and enjoy the journey? We
have the perfect opportunity for you!!
Job Location: Gurgaon
Experience: 5+ years
Key Responsibilities
Own global enterprise accounts end-to-end, including strategy, growth, and account health
Drive organic growth through adoption, upsell, and cross-sell, and inorganic expansion
across BUs and geographies
Lead executive engagements (EBRs/QBRs) and build strong CXO-level relationships
Oversee delivery, ensuring timelines, quality, and client outcomes are met
Identify new opportunities within accounts using data, industry insights, and market
intelligence
Act as the escalation point and ensure strong customer satisfaction and retention
Collaborate with Sales, Product, and Customer Success teams and mentor junior team
members
Required Skills & Qualifications
5+ years of experience in Key Account Management, Enterprise Sales, or Customer Success
Proven track record of managing and growing enterprise accounts across international
markets
Strong commercial acumen with experience in revenue ownership and deal closures
Experience working across APAC, MEA, or Europe markets
Proficiency in CRM (Salesforce/HubSpot), BI tools (Power BI/Tableau), and AI sales tools
Excellent communication and ability to influence senior stakeholders

What Success Looks Like
High net revenue retention with consistent account expansion
Strong and visible expansion pipeline across global accounts
Trusted advisor relationships with C-suite stakeholders
High delivery quality with strong CSAT/NPS and minimal escalations
Contribution to team knowledge and mentoring of junior members
Why join us?
At FieldAssist, we foster a culture where innovation, collaboration, and your ideas truly matter.
Heres why youll love being part of our team:
Continuous Learning Learning wallet, workshops, and opportunities to upskill.
Global Opportunities Exposure to international markets as we go global.
Innovative Mindset Freedom to experiment, fail fast, and learn faster.
Health & Wellness Benefits for you and your family, plus discounted CultFit memberships.
Workplace Culture Hybrid work, vibrant environment, and exciting team offsites.
Inclusive Environment A culture built on collaboration, respect, and trust.
Join us and be part of a team thats shaping the future while investing in your personal and
professional journey.
Our Values:
CUSTOMER CENTRICITY
EXCELLENCE
EXCE LENCE
CUSTOMER CENTRICITY
GRGORWOTWHTMHINMDINSEDTSET
INTEGRITY
SIMPLIFY
Life at FA:
For 14 years, we've cultivated
an environment where ideas
collide and greatness coincides.
It's more than just a workplace
- it is a tribe of creative minds
united by a shared passion for
growth and excellence.
Together, we are building an
Here, every individual is valued,
every perspective is heard and
every opportunity for learning is
embraced. Our principles guide
us toward strength, our values
keep us grounded and our goals
propel us forward.
ecosystem where creative minds can
thrive, where innovation knows no
bounds, and where intelligent
solutions to complex problems are
the norm. Join our tribe and be part
of a legacy that's shaping the future.
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