Key Accounts Manager

Role & responsibilities

• Build strategic relationship with key decision makers in the assigned accounts
• Stay up-to-date with the tendering, process/ compliances in the segment
• Ensure diligent bid management with the bid managers and the TSG team
• Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention and timely collection of the existing revenue
• Augment solution selling, and drive new product penetration in emerging markets
• Co-ordinate with the cross functional teams, both internally (TSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
• Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
• Business processes: Comply and follow business processes both internal and external in line with government Policies

Preferred candidate profile

• Thorough knowledge of tendering business in Govt /PSU industry
• Zeal to tackle new challenges.
• Knowledge of Sell through business in large & complex project
• Commercial Acumen
• Customer Service Orientation
• Key Account Planning & Management
• Executive Presence ability to handle CXO discussions
• Enterprise & nex generation Product Knowledge
• Ability to devise creative ideas to attract the target customers attention
• Liaising with the key stakeholders
• 5+ years Enterprise Sales experience in the Govt sector/ PSUs preferably from telco/system integrator.