Key Accounts Manager

KEY ROLES & RESPONSIBILITIES

• Customer Engagement & Strategic Account Planning:
• Serve as the primary point of contact for key OEM and Tier-1 automotive/industrial accounts, building long-term executive and technical relationships.
• New Business Generation: Proactively identify sales leads, qualify OEM RFQs (Request for Quotes), and secure new commercial projects across designated regions (Pune, Chennai, or NCR).
• Existing Business Expansion: Drive account farming by cross-selling and up-selling Delkart's expanded portfolio (Custom Felts, NVH Insulation, Foams, Tapes, and Appliance Components).
• New Product Line Exploration: Collaborate with client R&D, Component Design, and Procurement teams to introduce innovative material solutions and eco-friendly products.
• Commercial & Contract Negotiation: Lead price settlement, annual price revisions, contract renewals, payment collection timelines, and dispute resolution.
• Cross-Functional Alignment: Coordinate with Internal Plant Operations, Quality, R&D, and Logistics to ensure flawless NPI (New Product Introduction) and on-time delivery

CORE TECHNICAL & FUNCTIONAL SKILLS

• B2B Account Management: Relationship building, account mapping, pipeline tracking.
• Commercial Acumen: Costing estimation, margin analysis, RFQ/RFP processing, and negotiation.
• Technical Aptitude: Ability to interpret engineering drawings, technical specifications, and client PPAP/APQP requirements.
• CRM & Analytics: Proficiency in CRM platforms, MS Excel, and sales dashboard reporting