Key Accounts Manager

Job Summary

We are looking for an experienced and result-oriented Key Account Manager (Sales) to manage and develop strategic customer accounts in the Electrical / Power / Energy domain. The candidate will be responsible for managing key clients, developing new business opportunities, achieving sales targets, understanding customer requirements, coordinating with internal technical teams, and ensuring strong long-term customer relationships.

The ideal candidate should have a strong understanding of the electrical industry along with excellent B2B sales, negotiation, account management, and business development skills.

Key Responsibilities

• Manage relationships with developers, premium customers, PV customers, LECs, and key accounts.
• Handle customer requirements, meetings, site visits, grievances, and issue resolution.
• Coordinate new connection applications, network recommendations, construction supply, and permanent supply.
• Coordinate with AEML teams for technical, commercial, planning, service, civil, and execution activities.
• Monitor applications, approvals, payments, meter installation, and supply-release milestones.
• Coordinate requirements related to EV, rooftop solar, load changes, substation shifting, bus riser, and meter room approvals.
• Support regulatory, deviation, Case-182, TMC/CGRF, and other customer-related cases.
• Track SLA/TAT, pending applications, and customer commitments to ensure timely closure.
• Prepare daily/weekly MIS, dashboards, backlog and KPI reports.
• Identify customer concerns, retention risks, and opportunities for value-added services.
• Ensure compliance with AEML processes, safety requirements, and applicable regulatory guidelines.

Electrical Domain Exposure

Candidates should have knowledge or experience in one or more of the following areas:

• Electrical distribution and power systems
• Electrical equipment and components
• Switchgear and control panels
• Transformers and distribution equipment
• Cables and wires
• LT/HT electrical systems
• Power distribution solutions
• Industrial electrical products
• Electrical automation and control solutions
• Renewable energy / solar / power solutions
• EPC and electrical contracting projects
• Utility and infrastructure projects

Required Skills & Competencies

• Strong B2B sales and key account management skills.
• Good understanding of electrical products, systems, and industry applications.
• Strong business development and lead-generation capabilities.
• Excellent customer relationship and stakeholder management skills.
• Strong negotiation, presentation, and communication skills.
• Ability to understand technical requirements and convert them into commercial opportunities.
• Good knowledge of sales pipeline management and CRM systems.
• Strong analytical and commercial understanding.
• Ability to work independently and achieve sales targets.
• Good coordination skills with technical, commercial, project, and operations teams.
• Willingness to travel for customer meetings, project visits, and business development activities.

Qualification

• B.E. / B.Tech in Electrical Engineering + MBA

Experience

• 4-8 years of relevant experience in B2B sales, key account management, business development, or sales of electrical products/solutions.
• Experience in the Electrical / Power / Energy / EPC / Infrastructure / Utility sector will be preferred.
• Candidates with experience handling large institutional, industrial, utility, or EPC accounts will be preferred.

Key Performance Indicators (KPIs)

• Achievement of monthly, quarterly, and annual sales targets.
• Revenue and order-book growth from key accounts.
• New customer acquisition and business development.
• Growth of existing strategic accounts.
• Sales pipeline and opportunity conversion.
• Customer retention and relationship development.
• Gross margin / contribution as per company targets.
• Timely quotation and order closure.
• Collection and receivables management.
• Customer satisfaction and complaint resolution.

Interested candidate can share there resume on :-

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