Key Accounts Manager

We are looking for a dynamic and result-oriented Relationship Manager to drive business growth by managing dealer relationships and acquiring new clients.

The role involves managing dealer accounts, achieving sales targets, driving collections, identifying business opportunities, and ensuring strong customer relationships and satisfaction. 

What you will do:

• Drive new dealer acquisition and onboarding in the assigned territory/area in line with defined business targets.

• Build and maintain strong, long-term relationships with dealers and key business stakeholders.

• Manage existing dealer accounts and identify opportunities to increase revenue, engagement, and retention. 

• Understand customer business requirements and recommend relevant and customized OLX solutions. 

• Ensure timely collection of subscription fees/payments from partner dealers. 

• Monitor account performance and proactively address customer concerns, challenges, and service requirements. 

• Identify opportunities for upselling and cross-selling relevant products and solutions. 

• Gather and share market intelligence, competitor insights, customer feedback, and industry trends with internal stakeholders. 

• Support the launch and adoption of new products, features, and solutions within the assigned dealer network. 

• Take ownership of customer issues and coordinate with relevant teams to ensure quick and effective resolution. 

What we are looking for:

• 2+ years of relevant experience.

• Strong verbal and written communication skills. 

• Strong ability to build and maintain long term client relationships. 

• Strong commercial acumen and negotiation skills.

• Ability to manage multiple accounts and priorities while maintaining attention to detail. 

• Proactive, target-oriented, and self-motivated approach. 

• Comfortable working in a fast paced and target driven environment. 

What we'll give you: 

• Opportunity to work in an early-stage growing company.

• Become the driver of growth for city business.

• We look forward to enthusiasm that is collaborative and infectious for our growth targets.

At OLX India, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply. 

We embrace diversity and welcome applicants from all backgrounds. If you are as excited as us about this position and our company, we hope you join us! To learn more, take a look at our website.