Key Accounts Manager

Key Responsibilities

Manage a portfolio of premium and high-ticket-value clients across assigned territories.

Act as the primary point of contact for key accounts and build long-term business relationships.

Conduct 34 client meetings daily to understand business requirements and recommend suitable IndiaMART solutions.

Drive subscription renewals and maximize customer retention.

Identify opportunities for upselling and cross-selling to increase account value.

Deliver product demonstrations and business presentations to key decision-makers.

Ensure high customer satisfaction by providing timely support and resolution.

Follow up on client requirements and drive timely business closures.

Ensure timely payment collections as per company policies.

Consistently achieve monthly, quarterly, and annual revenue targets while maintaining healthy client relationships.