Key Accounts Manager
Startek · Kanpur · onsite · Posted 42d ago
₹2.8L - ₹3.0L PA2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Business Strategy & Growth
- Develop and implement scalable business models.
- Co-own category P&L and deliver revenue/profitability targets.
- Identify growth opportunities based on customer insights and market trends.
- Vendor & Partner Management
- Build and maintain long-term strategic relationships with vendors.
- Negotiate terms of trade, pricing, and promotions.
- Ensure vendor engagement in category innovation and customer experience.
- Market & Competition Analysis
- Track short- and long-term market trends.
- Benchmark against competitors (online & offline).
- Implement industry best practices to influence market dynamics.
- Assortment & Offers
- Drive portfolio management for optimal product mix.
- Collaborate with brands for promotions and campaigns.
- Optimize buying costs to ensure Flipkarts competitive edge.
- Purchasing & Inventory
- Plan and manage inventory to balance working capital and availability.
- Develop purchase strategies with brands for best selection, cost, and service
Preferred candidate profile
Qualifications
- Education: MBA/ Graduate with minimum 1 year of Experience in e-commerce Market Place.
- Skills:
- Strong analytical and problem-solving ability.
- Excellent communication and interpersonal skills.
- Customer-centric mindset with bias for action.
- Ability to collaborate across teams and drive execution.
Sourced from naukri
Skills
key account managerkambdBusiness DevelopmentClient AcquisitionB2B SalesKey Accounts
About Startek

Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
₹2.8L – ₹3L PA
This role
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
9,497 reviews
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Culture
2.9
Career growth
2.5
Work-life
2.9
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