Key Accounts Manager

Key Account Manager Value Staffing

Company: CIEL HR Services Limited
Location: HSR Layout, Bangalore
Work Mode: Work from Office | 5 Days a Week
Experience: 1+ Year

About the Role:
We are looking for a Key Account Manager – Value Staffing to manage multiple client accounts and spokes, ensure smooth recruitment delivery, strengthen client relationships, and drive business growth from existing accounts.

Key Responsibilities:

• Manage multiple client accounts/spokes and act as a bridge between clients and the internal recruitment team.
• Understand and coordinate client requirements to ensure quality profiles are delivered in the right quantity and within TAT.
• Maintain strong professional relationships with clients/spokes and ensure timely feedback and issue resolution.
• Track requirements, submissions, interviews, closures, and overall account performance.
• Identify opportunities for client mining, additional requirements, and business growth from existing accounts.
• Work closely with recruitment teams to ensure smooth delivery and improve overall account performance.
• Manage approximately 10+ client accounts and 500+ requirement flows per month.
• Travel to nearby client locations occasionally, as required.

Requirements:

• Min 1+ year of experience in Client Management / Account Management / Staffing / Recruitment Operations / RPO.
• Strong communication, stakeholder management, follow-up, and relationship-building skills.
• Ability to manage multiple accounts and high-volume requirements.
• Business-oriented mindset with strong ownership and coordination skills.
• Hindi-speaking ability is an added advantage