Key Accounts Manager

Job description

MediBuddy, a pioneer in digital healthcare, is actively expanding its team and is on the lookout for an enthusiastic Key Account Manager based in Bengaluru. This role is crucial for someone driven to create significant impacts in the healthcare sector through effective client relationship management and strategic account oversight.

Responsibilities:

• Serve as the primary contact for all customer account management issues.
• Build and sustain strong, enduring client relationships.
• Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
• Develop trusted advisor relationships with key accounts, stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions tailored to customer needs and objectives.
• Identify and capitalize on opportunities to grow business with existing clients and pinpoint areas needing improvement.
• Achieve sales goals by forecasting and tracking key account metrics, such as quarterly sales results and annual forecasts.

Qualifications:

• 4-6 years of experience in Account Management or Customer Success, specifically within the HealthTech B2B sectors.
• Proficient in MS Office, especially MS Excel.
• Superior listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.