Key Accounts Manager

Roles and Responsibilities :

• Manage key accounts for B2B clients, ensuring high levels of customer satisfaction and retention.
• Develop and execute strategies to drive business growth through new account acquisition and upselling/cross-selling opportunities.
• Build strong relationships with existing customers to identify their needs and provide tailored solutions, resulting in increased revenue generation.
• Collaborate with internal teams (e.g., sales, marketing) to develop targeted campaigns that meet client objectives.

Job Requirements :

• 1-6 years of experience in Key Account Management or a related field (B2B sales, Field Sales).
• Proven track record of success in managing key accounts and driving business growth.
• Strong understanding of the IT services & consulting industry trends, technologies, and best practices.
• Excellent relationship building skills with ability to negotiate effectively at all levels.