Key Accounts Manager

Key Responsibilities

Partner Sales / Acquisition

• Identify and build a pipeline of qualified channel/reseller partners
• Pitch Spyne's platform and GTM value proposition to decision-makers
• Lead pricing, contract negotiations, and onboarding coordination
• Manage partner lifecycle through CRM tools and assist with integration handoffs

Partner Account Management

• Own partner performance across volume, revenue, and activation metrics
• Build and maintain strong relationships through regular reviews and check-ins
• Enable partners with training, sales kits, and ongoing support
• Monitor account health, usage, and surface upsell/cross-sell opportunities

Internal Collaboration

• Partner with marketing on co-branded campaigns and enablement kits
• Work closely with onboarding, product, and delivery teams to ensure success
• Share partner insights to influence product roadmap, pricing, and GTM

What We're Looking For

• 3–6 years of experience in B2B SaaS, Partnerships, Sales, or Account Management
• Strong communication, relationship-building, and stakeholder management skills
• Hands-on experience with CRM tools like HubSpot or Salesforce
• Ability to manage multiple partners, timelines, and revenue goals simultaneously
• Strong analytical mindset with comfort working with data and performance metrics
• Experience working in startups or high-growth environments
• Exposure to international partnerships is a plus