Key Accounts Manager

Roles and Responsibilities :

• Develop and maintain strong relationships with existing clients to drive repeat business and referrals.
• Identify new business opportunities through cold calling, networking, and market research to expand the client base.
• Collaborate with internal teams such as operations, delivery, and customer service to ensure seamless execution of projects.
• Analyze sales data to identify trends and areas for improvement in order to optimize sales strategies.

Job Requirements :

• 4-8 years of experience in corporate / Business Travel or key account management in the Travel industry with demonstrated success in client retention, revenue growth, upselling/cross-selling, commercial negotiations and stakeholder management.
• Proven track record of success in developing and retaining high-value client relationships.
• The candidate should possess strong knowledge of the corporate travel ecosystem, commercial acumen and the ability to convert client relationships into long-term business growth.
• Excellent communication, negotiation, and problem-solving skills.