Key Accounts Manager

Role & responsibilities

Manage and develop relationships with key enterprise and corporate accounts.

Drive revenue growth through new business acquisition, upselling, and cross-selling.

Identify customer requirements and position suitable enterprise technology solutions.

Build and maintain a strong sales pipeline across assigned accounts.

Conduct regular meetings with CXOs, IT Heads, Network Heads, Procurement Heads, and other key decision-makers.

Prepare commercial proposals, negotiate pricing, and close business deals.

Develop account plans and strategies to increase customer wallet share.

Generate referrals and identify new business opportunities within existing customer networks.

Coordinate with Pre-Sales, Technical, Operations, and Service Delivery teams for solution design and implementation.

Ensure smooth customer onboarding and timely resolution of service-related issues.

Track sales forecasts, order booking, revenue, and account performance.

Monitor competitor activities and market trends to identify new opportunities.

Maintain strong customer relationships and improve customer retention

Preferred candidate profile

Candidate from Telecom/ISP Domain