Key Accounts Manager- Mumbai

Manager- Key Accounts (KCD) | Mumbai Region

About IndiaMART
IndiaMART is India's largest online B2B marketplace, connecting millions of buyers and suppliers across diverse industries. Founded in 1996 with the vision "To Make Doing Business Easy," IndiaMART has been empowering businesses and SMEs for nearly three decades through innovative digital solutions.

Why Join IndiaMART Mumbai?
Mumbai is one of IndiaMART's strongest markets, serving a customer base of 18,000+
businesses with a team of 400+ employees across 10 branches including Andheri, Fort,
Thane, Vashi, Vasai, Chembur, Borivali, Goregaon, South Bombay, and Kalyan.

Our strong regional presence enables employees to work closer to their preferred locations while building a career with a leading national brand.
Why build your career with us?
-15%+ of our workforce has been associated with IndiaMART for over 5 years, reflecting a strong culture of stability and employee engagement.
-Nearly 100 career progressions in the Mumbai region in the last year, demonstrating our commitment to recognizing and nurturing talent.
-Structured onboarding, corporate training, mentorship, and continuous learning opportunities.
-Opportunity to build a rewarding career with one of India's largest and most respected sales organizations.

Position
Manager - Key Accounts (KCD -Key Client Division)
Role Overview
As a Manager- Key Accounts, you will be responsible for managing and growing relationships with IndiaMART's premium and high-value customers.

Acting as a dedicated Account Manager, you will understand client business needs, drive subscription renewals, identify upselling
opportunities, and ensure long-term customer success. This role combines relationship management with consultative selling and requires regular face-to-face client interactions.

Key Responsibilities
- Manage a portfolio of premium and high-ticket-value clients across assigned territories.
-Act as the primary point of contact for key accounts and build long-term business relationships.
- Conduct 3-4 client meetings daily to understand business requirements and recommend suitable IndiaMART solutions.
-Drive subscription renewals and maximize customer retention.
-Identify opportunities for upselling and cross-selling to increase account value.
-Deliver product demonstrations and business presentations to key decision-makers.
-Ensure high customer satisfaction by providing timely support and resolution.
-Follow up on client requirements and drive timely business closures.
-Ensure timely payment collections as per company policies.
-Consistently achieve monthly, quarterly, and annual revenue targets while maintaining healthy client relationships.