Key Accounts Manager - Mumbai

Manager Key Accounts (KCD) | Mumbai Region
About IndiaMART
IndiaMART is India's largest online B2B marketplace, connecting millions of buyers and
suppliers across diverse industries. Founded in 1996 with the vision "To Make Doing Business
Easy," IndiaMART has been empowering businesses and SMEs for nearly three decades
through innovative digital solutions.
Why Join IndiaMART Mumbai?
Mumbai is one of IndiaMART's strongest markets, serving a customer base of 18,000+
businesses with a team of 400+ employees across 10 branches including Andheri, Fort,
Thane, Vashi, Vasai, Chembur, Borivali, Goregaon, South Bombay, and Kalyan. Our strong
regional presence enables employees to work closer to their preferred locations while building a
career with a leading national brand.
Why build your career with us?
15%+ of our workforce has been associated with IndiaMART for over 5 years, reflecting
a strong culture of stability and employee engagement.
Nearly 100 career progressions in the Mumbai region in the last year, demonstrating our
commitment to recognizing and nurturing talent.
Structured onboarding, corporate training, mentorship, and continuous learning
opportunities.
Opportunity to build a rewarding career with one of India's largest and most respected
sales organizations.

Position
Manager Key Accounts (KCD Key Client Division)
Role Overview
As a Manager Key Accounts, you will be responsible for managing and growing relationships
with IndiaMART's premium and high-value customers. Acting as a dedicated Account Manager,
you will understand client business needs, drive subscription renewals, identify upselling
opportunities, and ensure long-term customer success. This role combines relationship
management with consultative selling and requires regular face-to-face client interactions.
Key Responsibilities

Manage a portfolio of premium and high-ticket-value clients across assigned territories.
Act as the primary point of contact for key accounts and build long-term business
relationships.
Conduct 3 - 4 client meetings daily to understand business requirements and
recommend suitable IndiaMART solutions.
Drive subscription renewals and maximize customer retention.
Identify opportunities for upselling and cross-selling to increase account value.
Deliver product demonstrations and business presentations to key decision-makers.
Ensure high customer satisfaction by providing timely support and resolution.
Follow up on client requirements and drive timely business closures.
Ensure timely payment collections as per company policies.
Consistently achieve monthly, quarterly, and annual revenue targets while maintaining
healthy client relationships.
Eligibility
MBA Passouts with minimum 18+ months of sales experience
Strong communication, relationship-building, and presentation skills.
Willingness to meet clients in person and travel within the assigned territory.
Customer-centric approach with a passion for sales and account management.
What You'll Gain
Comprehensive corporate training and mentorship.
Fast-track career growth based on performance.
Exposure to managing some of India's leading SMEs and business owners.
Opportunity to develop expertise in Key Account Management, Client Retention,
Business Development, and Consultative Sales.
Performance-driven incentives and career advancement opportunities.