Key Accounts Manager - Bulk Material Handling

Job description

We are seeking a dynamic and experienced Key Account Manager to manage strategic customer relationships and drive business growth across the Coal, Mining, Metals, Crushing & Screening, Bulk Material Handling, metal recycling and Industrial Minerals sectors. The incumbent will be responsible for developing business opportunities, managing key customer accounts, coordinating project sales activities, handling techno-commercial discussions, and supporting costing and proposal development.

The role requires close interaction with leading industrial organizations such as Tata Steel, Jindal Steel & Power (JSPL), Jindal Stainless, NTPC, ArcelorMittal Nippon Steel India (AM/NS India), SAIL, Vedanta, Adani, NLC India, Coal India and its subsidiaries, Hindalco, JSW Steel, RINL, MECON, and other major mining, metals, power, and industrial mineral companies.

Key Responsibilities

Key Account Management

Manage and develop relationships with strategic accounts in the mining, metals, power, and industrial sectors.

Build strong relationships with key leaders, sales, project, procurement, maintenance, operations, engineering, and plant leadership teams.

Identify and develop opportunities related to: coal, Bulk Material Handling, Mining equipment, plan expansion and modernization projects

Generate inquiries, qualify opportunities, and convert prospects into orders.

Prepare account growth strategies and achieve annual sales and order booking targets.

Lead customer discussions from inquiry stage through project award.

Coordinate with engineering, proposal, costing, procurement, and project execution teams for preparation of techno-commercial offers.

Review project specifications, BOQs, technical requirements, and tender documents.

Participate in technical clarifications, commercial negotiations, and contract finalization.

Work closely with internal estimation and costing teams to develop competitive proposals.

Ensure profitability through effective pricing and commercial evaluation.

Support management in bid/no-bid decisions and project risk assessments.

Track upcoming projects, CAPEX investments, plant expansions, and modernization opportunities across steel, mining, power, cement, and industrial mineral sectors.

Monitor competitor activities, market trends, and customer requirements.

Desired Skills

Strong network within major industrial organizations such as Tata Steel, Jindal Group, NTPC, AM/NS India, SAIL, Vedanta, JSW, Hindalco, and Coal India.

Experience handling large-value project sales and techno-commercial negotiations.

Strong understanding of costing, tendering, estimation, and contract management.

Excellent communication, relationship-building, and negotiation skills.

Ability to coordinate cross-functional teams and manage complex sales cycles.

This position serves as the key interface between customers and internal teams, ensuring successful development, costing, proposal submission, negotiation, and execution of projects across the mining, metals, coal, and bulk material handling industries.