Key Accounts Manager @ 7 Sep

• Manage and develop relationships with key customers and strategic accounts.
• Act as the primary point of contact for assigned customers and understand their financial and business requirements.
• Build strong relationships with business owners, CFOs, finance heads, treasury teams, and other key decision-makers.
• Achieve assigned targets for deposits, advances, fee income, and other banking products.
• Identify opportunities for cross-selling and up-selling products such as:
• Term deposits
• Working capital and business loans
• Cash management and payment solution
• Insurance and investment products, where applicable
• Acquire new customers and expand the banks relationship with existing key accounts.
• Prepare and implement strategic account plans to increase customer value and profitability.
• Analyze customers financial statements, cash flows, credit requirements, and business performance to identify appropriate banking solutions.
• Coordinate with credit, risk, operations, legal, compliance, and product teams to facilitate customer requirements.
• Manage the loan and credit proposal process, including collection of required financial and KYC documentation.
• Monitor customer accounts, credit exposure, repayment behavior, and overall relationship health.
• Ensure timely resolution of customer complaints, service issues, and operational escalations.
• Conduct regular customer meetings and business reviews to identify changing financial needs.
• Monitor market conditions, competitor offerings, and industry trends to identify business opportunities.
• Ensure all customer activities comply with KYC, AML, regulatory, risk-management, and internal banking policies.
• Maintain accurate customer records, sales activities, opportunities, and pipeline information in the CRM system.
• Prepare regular reports on portfolio performance, revenue, customer acquisition, and business development activities.
• Support the bank in maintaining strong customer retention and improving customer satisfaction.

Qualifications

• Bachelors degree in Banking, Finance, Business Administration, Economics, Commerce, or a related field.
• MBA/PGDM in Finance, Marketing, or a related discipline is an advantage.
• 37 years of experience in banking, relationship management, corporate banking, SME banking, commercial banking, or financial services.
• Proven experience in managing high-value or strategic customer relationships.
• Strong knowledge of banking products, lending, deposits, and financial services.
• Experience in sales, portfolio management, and business development.

Key Skills

• Customer acquisition and retention
• Cross-selling and up-selling
• Negotiation and influencing skills
• Stakeholder management
• Communication and presentation skills
• Problem-solving and complaint resolution
• Risk and compliance awareness
• CRM and Microsoft Office proficiency

Key Performance Indicators (KPIs)

• Customer retention and portfolio growth
• Cross-selling and product penetration
• Loan/credit portfolio quality
• Customer satisfaction
• Achievement of monthly/quarterly sales targets
• Portfolio profitability
• Compliance and KYC/AML adherence

Interview Location:Axis Pssg branch Quess Corp Limited2nd floor, Lala 1 Land Mark,Above Nissan showroom,Opp .Ranigunj Bus depot,Secunderabad -500003

Location:https://goo.gl/maps/M6Brp5E3Xy8Siyyo7

Contact Person SAI KIRAN = [phone removed]

Send Me Your Updated Resume To My Whats App Number and Location

Documents required- All Xerox copies

1. Resume

2 Aadhar card

3. PAN Card

4. Educational Documents-10TH/12th/Degree.If you have experience bring all the

5.Offer Letters

6.Latest 3 months Pay slips

7. Relieving letters

NOTE-you can also get your FRIENDS with yo

Reporting Structure

Typically reports to the Regional Sales Manager, Relationship Banking Head, Corporate Banking Head, or Business Head, depending on the bank and customer segment.

Ideal Candidate Profile

The ideal candidate should combine strong banking knowledge with excellent relationship-management and sales skills. They should be commercially focused, comfortable working with financial data, capable of dealing with senior customer stakeholders, and able to balance business growth with credit, risk, and regulatory requirements.