Key Accounts Executive - Ecom/ Qcom

Purpose of the Role:

Directly manage and coordinate all aspects of account operations of designated Ecom/ Qcom accounts, including PO tracking, stock allocation, delivery execution, assortment and master maintenance.

Key Responsibilities:

1. Manage daily operations of the respective accounts availability, dispatch, master and assortment hygiene maintenance.

2. Availability Tracking – check for OOS situations at location level, plugin gap with PO/ fill rate

3. PO hygiene maintenance - Check for amendments in POs, follow up with accounts to get the update done.

4. Supply optimization - Liaise with depots for stock allocation according to Pos, ensure appointments taken within 24 hours of PO receipt.

5. Supply hygiene - Coordinate with account DCs/ WHs for timely unloading of vehicle, resolve rate difference, shelf-life issues

6. Relationship management – Weekly connect meetings with accounts to ensure smooth operation and close gaps in assortment, availability

7. Assortment management – Take full custody of assortment – 100% relevant brands in 90% locations

8. Master data – product page hygiene to be maintained with updated data, images and PO master, offer tracker