Key Account Manager

Job Description

Job Summary

Transline Technologies Limited is looking for an experienced Key Account Manager to manage and grow key customer relationships in the ELV, CCTV, surveillance, and security solutions business. The role focuses on managing existing accounts, developing new business opportunities, and coordinating with internal teams to ensure customer satisfaction and revenue growth.

Key Responsibilities

• Manage and develop relationships with key enterprise customers, consultants, contractors, and system integrators.

• Handle customer accounts for CCTV surveillance, ELV systems, access control, fire alarm, and related security solutions.

• Identify upselling, cross-selling, and account expansion opportunities.

• Understand customer requirements and coordinate with technical teams to propose suitable solutions.

• Prepare quotations, proposals, BOQs, and commercial submissions in coordination with internal teams.

• Coordinate with project, technical, procurement, and OM teams for timely execution and issue resolution.

• Conduct regular customer meetings, follow-ups, and business reviews.

• Maintain account plans, sales pipelines, customer records, and revenue reports.

• Support tender participation and business development opportunities where required.

• Achieve assigned revenue targets and strengthen long-term customer relationships.

Candidate Profile

• Graduate in any discipline; a technical qualification in Electronics, Electrical, or IT is an advantage.

• 5 7 years of experience in key account management, B2B sales, or business development in the ELV, CCTV, surveillance, or security systems industry.

• Strong understanding of CCTV, access control, fire alarm, video management systems (VMS), and related ELV solutions.

• Experience managing enterprise customers, consultants, contractors, or system integrators.

• Ability to identify business opportunities, negotiate commercial terms, and manage customer relationships.

• Strong communication, presentation, coordination, and negotiation skills.

• Willingness to travel for customer meetings as required.

Key Skills

Key Account Management

ELV Systems

CCTV Surveillance

Security Solutions

B2B Sales

Enterprise Customer Management

System Integrators

Business Development

BOQ Quotations

Sales Pipeline Management

Upselling Cross-Selling

Customer Relationship Management