Key Account Manager

Job Summary


Key Responsibilities

Marketplace Account Management

• End-to-end management of Amazon and Flipkart seller accounts
• Listing creation and optimization, SEO improvements, A+ content coordination
• Monitoring catalog health, ratings, reviews, and suppressions
• Planning and executing deals, promotions, and sale events

Quick Commerce Management

• Managing Blinkit, Zepto, and Instamart accounts
• Assortment planning and SKU optimization
• Ensuring stock availability and maintaining fill rates
• Coordinating with category managers to improve visibility and performance

Performance and Growth

• Tracking daily sales performance, ACOS, TACOS, and ROI
• Coordinating with advertising teams for PPC planning
• Identifying underperforming SKUs and creating revival strategies
• Using data insights to improve conversion and revenue

Inventory and Operations

• Demand forecasting and replenishment planning
• Coordinating with supply chain and warehouse teams
• Managing FBA and marketplace warehouse operations
• Minimizing stock-outs and overstock situations

Platform Relationship Management

• Building and maintaining strong relationships with platform category managers
• Negotiating placements and campaign participation
• Ensuring compliance and reducing risk of penalties

Ideal Candidate Profile

• 3-6 years of experience managing Amazon and Flipkart accounts
• Experience handling quick-commerce platforms preferred
• Strong understanding of marketplace algorithms and PPC
• Proficient in Excel and inventory planning
• Highly analytical and data-driven
• Strong ownership mindset and ability to work in a fast-paced environment

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