Key Account Manager

Job Title

Key Account Manager

Location

Bangalore South, Karnataka, India

Responsibilities

• Key Account Management
• Own the overall Revenue management companies account relationship at MyTravaly.
• Serve as the primary operational and commercial contact for Revenue management companies.
• Maintain regular communication with Revenue management companies stakeholders.
• Conduct weekly operational reviews and monthly business reviews.
• Prepare account plans, performance reports and growth plans.
• Identify opportunities to increase the strategic value of the partnership.
• Revenue management companies Property Inventory Management
• Ensure Revenue management companies properties are successfully onboarded and activated on MyTravaly.
• Monitor property mapping, room types, rates, availability and content.
• Identify inactive, unmapped or non-bookable properties.
• Coordinate inventory corrections and activation with Revenue management companies.
• Ensure Revenue management companies inventory remains accurate, competitive and bookable.
• Technology Distribution Coordination
• Coordinate Revenue management companiesMyTravaly connectivity and distribution requirements.
• Monitor API/channel connectivity and synchronization.
• Track mapping, rate, availability and booking issues.
• Coordinate with MyTravalys Technology/Product teams for resolution.
• Maintain a structured technical issue and escalation tracker.

Requirements

• 02 years of experience in account management, strategic partnerships, OTA, travel technology, hotel distribution or hospitality technology.
• Experience managing large B2B accounts or enterprise clients.
• Understanding of OTA, hotel distribution, channel manager, PMS, booking engine or hotel technology ecosystems.
• Strong analytical and reporting skills.
• Excellent communication and stakeholder-management abilities.
• Strong Excel/Google Sheets skills.
• Ability to understand APIs, inventory connectivity and hotel distribution workflows.
• Strong problem-solving and follow-up discipline.
• Ability to work across multiple internal departments.
• Willingness to take ownership and operate independently.

Preferred Experience

• Candidates with experience working with or managing relationships involving:
• Revenue management companies
• MakeMyTrip
• Goibibo
• Booking.com
• Expedia
• Agoda
• Hotelbeds
• SiteMinder
• Channel Managers
• PMS / hotel technology companies

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.