KEY ACCOUNT MANAGER

Job Summary

The Key Account Manager (KAM) is a senior technical sales leadership role responsible for managing and growing relationships with nominated Global Strategic Accounts across India. This position requires deep expertise in the Data Centre, Hyperscale, and Colocation segments, with the ability to influence key stakeholders-up to the C-Suite-within customer organizations, as well as ecosystem partners such as consultants, specifiers, and contractors. The KAM will drive Schneider Electric s complete portfolio across business units, acting as the opportunity leader for complex, multi-country pursuits and ensuring seamless collaboration between Secure Power and other divisions. This is a highly strategic role requiring business acumen, technical competency, strong stakeholder management, and the ability to execute global strategy at a country level.

Key Responsibilities

• Customer & Account Leadership: Serve as the country owner for assigned global strategic accounts and translate global strategy into local execution.
• Build strong multi-level customer relationships including C-level, influencers, and operational teams.
• Develop, manage, and execute Strategic Account Plans across the region.
• Business Development & Opportunity Management: Identify, shape, and drive opportunities for the One Schneider Electric portfolio, including Secure Power, Digital Energy, Industrial Automation, Power Systems, Power Products, and Services.
• Lead complex, large-scale pursuits as the opportunity leader, mobilizing virtual teams across countries and divisions.
• Develop and grow Data Centre-related business (hyperscale and colocation) across electrical, cooling, software, automation, and services offerings.
• Internal Collaboration & Ecosystem Influence: Build strong working relationships with Country Leadership, Divisions, and Regional Teams to define and execute winning strategies.
• Engage with and influence the broader ecosystem of consultants, specifiers, and contractors involved in data centre construction and expansion.
• Ensure cross-functional alignment across Sales, Pre-Sales, Tendering, and Execution teams.
• Operational Excellence: Deliver on orders, revenue, margin, and ensure forecast accuracy.
• Maintain strong compliance with Customer Project Process (CPP) and uphold CRM discipline and data quality.
• Conduct feasibility analysis of bids, tenders, and contracting documents for all key opportunities.

Commercial & Technical Experience Requirements

• Deep technical sales experience in Data Centre Solutions including power, cooling, electrical distribution, automation, and associated services.
• Proven capability to manage and grow large strategic/global accounts.
• Strong understanding of account management principles, sales channels, and partner ecosystems.
• Demonstrated capability to uncover and articulate customer pain points and propose high-value, integrated solutions.
• Experience selling within a matrix organization and managing multi-stakeholder environments.

Leadership Competencies

• Ability to lead virtual, cross-functional, and remote teams across geographies.
• Strong capability to navigate complex matrix organizations in a multicultural environment.
• High initiative, strong ownership mindset, and excellent organizational skills.
• Ability to influence and align diverse internal and external stakeholders.

Communication & Interpersonal Skills

• Strong executive presence with the ability to engage at C-Level.
• Excellent negotiation, presentation, and relationship-building skills.
• Ability to translate complex technical solutions into clear, compelling business language.
• High emotional intelligence, resilience, and collaborative mindset.

Qualifications

• Bachelor s degree in engineering; MBA preferred.
• 10-15+ years of experience in Key Account Management or similar roles within the Data Centre ecosystem.
• Experience working with Hyperscalers, Global Cloud Providers, or Colocation Operators preferred.
• Additional Requirements Willingness to travel (domestic/international as required).
• Ability to collaborate and operate across multiple time zones.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.