Key Account Manager
Tally Solutions · Coimbatore · onsite · Posted 42d ago
Undisclosed8–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
As a Key Account Manager (KAM) in the Business Development function, you have a multifaceted role that revolves around ensuring the success of your assigned Certified Partners (CPs) within your territory.
Responsibilities - Assist partners in creating an efficient organization and business structure. Work with them to create their business plans and set KRAs for their sales, services, and marketing resources.
- Plan, track and review the performance of the partner organization at regular interval and suggest improvements for better results. Mentor the partner employees and lead by example.
- Help Partners in implementing CRM effectively for recording Customer/Prospect engagements, Customer profiling and segmentation.
- Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or training.
- Plan and facilitate training of the partner employees and develop complete understanding of key account needs.
- Identify, engage, and acquire businesses from mid-size, govt. and very large account segments.
- Resolve key account issues and complaints and ensure their happiness index remains at desired level.
- Share feedback on market and product to relevant teams of Tally.
- Plan budget to participate in the CIO/CXO customer/prospect events and exhibitions.
- Responsible for driving the topline of the partner.
- Plan and execute activities for demand generation and demand fulfilment.
- Help Partners in recruiting and retaining resources.
- Motivate partners to participate in the RR incentive framework.
- Experience in direct customer engagement and proactive lead generation techniques.
- Strong negotiation skills, with ability to follow-through on proposals.
- Ability to manage large partners inclined towards Large, Mid-size Government business.
- Understands technology and experiences in technical sales.
- Good verbal and written communication skills. Should be a good listener, a presenter, and a people-person.
- Direct customer engagement
- Lead generation
- Negotiation
- Partner management
- Technical sales
- Verbal communication
- Written communication
- Presentation
- Training
Sourced from naukri
Skills
Customer ExperienceCustomer EngagementcrmprofilingCustomer Centriccase studiesNegotiation Skillsconsultative sellingkey account managerkamBusiness DevelopmentCommunication SkillsLead GenerationmarketingDemand Generation
About Tally Solutions
Tally Solutions
Software Product
1.0k+
employees
1986
40 years old
Bangalore/Bengaluru, Karnataka
India
About
At Tally, we build technology that simplifies businesses, empower people, and creates lasting impact. With over 2.5 million businesses across 100+ countries trusting us.
Industries
Software Product
Employee ratings
423 reviews
4.0/ 5
Culture
4.1
Career growth
3.4
Work-life
4.0
Employees rate it well for
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