Key Account Manager
Techdefence Pvt. · Ahmedabad · onsite · Posted 58d ago
Not disclosed4–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Title: Key Account Manager
Company: TechD Cybersecurity Ltd.
Location: Ahmedabad
Experience: 4-8 years
Type: Full-Time | Individual Contributor
About Techdefence
Techdefence Labs Solutions Limited is a leading cybersecurity company, providing cutting-edge security services, compliance solutions, managed security offerings, and the sale of best-in-class cybersecurity OEM products. We protect enterprises by combining technical depth, threat intelligence, and industry experience to create robust security postures across industries.
Role Overview: We are seeking a proactive and client-focused Key Account Manager responsible for building strong customer relationships, managing key client accounts, and ensuring high levels of customer satisfaction. The role requires excellent communication, presentation skills, and the ability to understand client requirements and coordinate with internal teams to deliver effective solutions.
Key Responsibilities
Company: TechD Cybersecurity Ltd.
Location: Ahmedabad
Experience: 4-8 years
Type: Full-Time | Individual Contributor
About Techdefence
Techdefence Labs Solutions Limited is a leading cybersecurity company, providing cutting-edge security services, compliance solutions, managed security offerings, and the sale of best-in-class cybersecurity OEM products. We protect enterprises by combining technical depth, threat intelligence, and industry experience to create robust security postures across industries.
Role Overview: We are seeking a proactive and client-focused Key Account Manager responsible for building strong customer relationships, managing key client accounts, and ensuring high levels of customer satisfaction. The role requires excellent communication, presentation skills, and the ability to understand client requirements and coordinate with internal teams to deliver effective solutions.
Key Responsibilities
- Manage and nurture relationships with assigned key accounts
- Act as the primary point of contact between clients and the organization
- Understand customer business needs and align company solutions accordingly
- Conduct client meetings, presentations, and follow-ups
- Ensure timely resolution of client queries and concerns
- Coordinate with sales, technical, and delivery teams for smooth execution
- Monitor account performance and identify growth opportunities
- Support account renewals, upselling, and cross-selling initiatives
- Maintain regular communication to ensure customer satisfaction and retention
- Excellent verbal and written communication skills
- Strong presentation and client-handling abilities
- Relationship-building and stakeholder management skills
- Good organizational and coordination capabilities
- Problem-solving mindset with attention to detail
- Ability to manage multiple accounts simultaneously.
Sourced from foundit
Skills
Client Requirementskey account managementTeamsclient accountsCyber SecuritycustomerCommunication Skills
About Techdefence
Techdefence Pvt.
Internet
150
employees
2017
9 years old
Ahmedabad, Gujarat
headquarters
₹5.2L PA avg
Avg at Techdefence
About
Techdefence is leading cyber security services provider, serving more than 400 customers across globe having team of 200 cyber security professionals.
Industries
InternetEmerging Technologies
Employee ratings
10 reviews
4.1/ 5
Culture
4.4
Career growth
4.3
Work-life
4.2
Employees rate it well for
Skill Development43Overall Company41
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