Key Account Manager - Team Lead - EDC Retail

Role & responsibilities

1. Engaging with merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants.

2. Meeting sales targets of payment solutions such as EDC/card swipe machines ensuring product penetration along with revenue growth.

3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time.

4. Plan and execution of day-to-day activities individually and review teams deliverables.

5. Gathering consistent feedback from the market for existing offerings and insights into the competition.

6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention.

Preferred candidate profile