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    Job · 13546324

    Startek logo

    Key Account Manager - Operations

    Startek · Noida · onsite · Posted 58d ago

    Undisclosed1–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are looking for a highly skilled and experienced Key Account Manager to join our Operations team at STARTEK. The ideal candidate will have a strong background in managing key accounts and driving business growth.


    Roles and Responsibility



    • Develop and execute strategic plans to drive business growth through key account management.

    • Build and maintain strong relationships with clients to identify new business opportunities.

    • Collaborate with cross-functional teams to deliver exceptional customer service and support.

    • Analyze market trends and competitor activity to inform business decisions.

    • Identify and pursue new sales opportunities to achieve revenue targets.

    • Provide exceptional client relationship management to ensure long-term partnerships.


    Job Requirements



    • Proven experience in key account management and business development.

    • Strong understanding of the industry and market trends.

    • Excellent communication, negotiation, and interpersonal skills.

    • Ability to work in a fast-paced environment and meet deadlines.

    • Strong analytical and problem-solving skills.

    • Experience working with cross-functional teams to drive business results.



    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Skills

    Customer Servicekey account managerkey account managementMarket TrendsBusiness DevelopmentoperationsSalesclient relationship

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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