Key Account Manager - Operations
Startek · Noida · onsite · Posted 64d ago
Not disclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey
- Manage key client accounts and ensure service excellence.
- Develop and maintain strong business relationships.
- Monitor operational performance and resolve issues.
- Identify opportunities for process improvements.
Role: Service Delivery - Other
Industry Type: Oil & Gas
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Service Delivery
Sourced from foundit
Skills
crmcontract negotiationkey account managementCustomer Feedback AnalysisTeamworkSales
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
9,497 reviews
3.0/ 5
Culture
2.9
Career growth
2.5
Work-life
2.9
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