DELHI · FULLTIME
Key Account Manager - Enterprise Sales
Xoxoday
Delhi · onsite · Posted 4d ago
Sourced from
Undisclosed5–7 yrsfulltimeDelhi
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Section · 01
About this role
Key Account Manager - Enterprise Sales
About the Role
We are looking for a high-performing Enterprise Sales professional with experience in SaaS, HR Tech, Martech, Loyalty, Rewards, Employee Engagement, or CX solutions. The role involves driving new business while maximizing revenue from existing enterprise customers through cross-sell and upsell opportunities across Xoxodays product suite.
The ideal candidate should be comfortable engaging with CHROs, HR Leaders, Marketing Heads, CX Leaders, Sales Leaders, Procurement, and Business Heads to build strategic relationships and deliver business value.
Key Responsibilities
- Manage and grow a portfolio of strategic enterprise accounts, ensuring high customer satisfaction and retention.
- Drive cross-sell and upsell opportunities across Xoxodays Rewards, Recognition, Loyalty, Incentives, and Engagement solutions.
- Build strong relationships with key stakeholders, including CHROs, HR Heads, Marketing, Sales, CX, Procurement, and business leaders.
- Develop account growth strategies to maximize revenue and achieve expansion targets.
- Conduct regular business reviews (QBRs), identify customer needs, and propose value-driven solutions.
- Own renewal conversations and negotiate commercial agreements to improve customer lifetime value.
- Collaborate with Customer Success, Product, Presales, and Marketing teams to ensure successful implementation and adoption.
- Monitor account health, usage, and customer feedback to proactively address risks and identify new opportunities.
- Maintain accurate account plans, pipeline, and revenue forecasts in CRM.
- Achieve quarterly and annual targets for renewals, cross-sell, upsell, and overall account revenue.
Required Skills
- 5-6 years of Enterprise B2B SaaS sales experience.
- Proven experience selling to enterprise customers (500+ employees).
- Experience in one or more of the following: Loyalty Platforms, Employee Rewards & Recognition, Employee Engagement, Incentive Automation, or HR Tech,
- Strong consultative selling and solution-selling capabilities.
- Experience working with CXOs and senior business leaders.
- Strong negotiation and commercial skills.
- Excellent presentation and communication abilities.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Automationcustomer satisfactioncrmforecastsgrowth strategiesmartechconsultative sellingHr Techcustomer feedbackkey account managercustomer successB2BB2B SaaS salesEmployee EngagementEnterprise SalesPresalesmarketing
Section · Company
About Xoxoday
Xoxoday
Software Product
151
employees
2012
14 years old
Bangalore,Karnataka
India
About
Tech platform that helps companies manage rewards & recognition programs
Industries
Software ProductInternet
Employee ratings
114 reviews
2.9/ 5
Culture
2.8
Career growth
2.6
Work-life
2.8
Employees rate it well for
Senior Management18Work Culture18Work Life Balance15Learning15Salary13
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