Key Account Manager - Ecommerce

Description

We are seeking a motivated Key Account Manager - Ecommerce to join our team in India. The ideal candidate will be responsible for managing and growing our key e-commerce accounts, driving sales, and ensuring a high level of client satisfaction.

Responsibilities

• Develop and maintain strong relationships with key e-commerce accounts
• Identify growth opportunities within existing accounts
• Collaborate with cross-functional teams to ensure client satisfaction
• Analyze account performance metrics and prepare reports for management
• Negotiate contracts and agreements with clients to maximize profitability
• Stay updated with e-commerce trends and competitor activities
• Provide excellent customer service and support to clients
• Lead presentations and product demonstrations to key accounts

Skills and Qualifications

• 1-5 years of experience in account management or related field
• Strong understanding of e-commerce platforms and digital marketing
• Excellent communication and interpersonal skills
• Proficiency in data analysis and reporting tools
• Ability to negotiate and influence at all levels
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team