Key Account Manager | E-Commerce & Quick Commerce

Job Description

We are looking for an experienced Key Account Manager to drive revenue growth, profitability and business performance across leading Quick Commerce and E-commerce marketplaces.

Key Responsibilities

• Manage key accounts across Blinkit, Zepto, Swiggy Instamart, BigBasket Now, Flipkart Minutes, Amazon and Flipkart.
• Own revenue targets, GMV growth, platform P&L and profitability.
• Build strong relationships with platform buyers, category managers and marketplace partners.
• Drive product assortment, SKU listings, catalogue management and new product launches.
• Manage inventory planning, replenishment, product availability and fulfilment operations.
• Plan and execute advertising campaigns, sponsored listings, promotional offers and platform visibility initiatives.
• Monitor advertising performance, ROAS, ACOS, TACOS, conversion rates and sales growth.
• Manage pricing, discounting, promotions and margin discipline.
• Maintain catalogue quality, Buy Box performance, product ratings and reviews.
• Analyse sales trends, competitor activity, category share and campaign performance to identify growth opportunities.
• Plan promotional activities around major online sales events and platform campaigns.
• Coordinate with internal teams across supply chain, marketing, performance marketing and category management.

Preferred Brand Experience

Candidates from established food, FMCG, dry fruits, staples and D2C brands, preferably:

Farmley, Happilo, Wonderland, Nutty Gritties, Tata Sampann, True Elements and Fortune.

Candidates from similar established D2C and consumer brands with relevant hands-on platform management experience are also encouraged to apply.

Candidate Profile

• 3- 5 years of relevant experience in Quick Commerce, E-commerce or Marketplace Key Account Management.
• Experience managing business accounts for a reputed FMCG, food, D2C or consumer brand.
• Strong understanding of platform operations, sales growth, advertising and category performance.
• Hands-on experience with Amazon Seller/Vendor Central and/or leading Quick Commerce platforms.
• Strong analytical, negotiation, communication and stakeholder management skills.