Key Account Manager - Brand EMI

About Us:

Paytm is India's leading mobile payments and financial services distribution company. As a pioneer of the mobile QR payments revolution, Paytm builds technology-led solutions that empower small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.

About the Role:

We are looking for a Key Account Manager (KAM) to drive EMI business growth across the designated territory. The role involves managing key accounts and channel partners, strengthening OEM and brand relationships, expanding market coverage, and driving EMI volumes across Brand and Bank EMI programs.

The ideal candidate should have strong market knowledge, excellent relationship-management skills, and a proven track record in driving sales and business growth.

Key Responsibilities:

• Drive EMI business growth across the assigned territory and achieve monthly and quarterly targets.
• Own Brand and Bank EMI targets, ensuring consistent month-on-month growth in EMI volumes.
• Manage brand mapping and OEM coordination to strengthen business opportunities and market penetration.
• Acquire, onboard, and manage ISPs/channel partners to drive EMI volumes and increase counter share.
• Build and maintain strong relationships with ISPs, OEMs, brands, and other key ecosystem stakeholders.
• Develop and execute market strategies to expand business and identify new growth opportunities.
• Drive extensive market visits and coverage in line with the defined beat plan.
• Monitor market trends, competitor activity, and customer requirements to identify opportunities for business expansion.
• Ensure the quality of business generated while maintaining strong relationships with internal and external stakeholders.
• Independently manage the territory and take ownership of business growth and scale-up.

Key Skills & Experience:

• 6–8 years of relevant sales experience is mandatory.
• Experience in Merchant Acquiring, Banking, Telecom, Consumer Electronics, or related industries preferred.
• Strong understanding of the CDIT/Consumer Electronics ecosystem and relevant market dynamics.
• Prior experience in EMI, payments, merchant acquiring, or channel sales will be an advantage.
• Proven experience in acquiring and managing ISPs/channel partners and driving business through the channel.
• Strong client and relationship-management skills with the ability to understand customer requirements.
• Demonstrated ability to independently drive business, achieve targets, and deliver month-on-month growth.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, driven, and highly result-oriented with a strong ownership mindset.