Key Account Manager (B2B sales)

Company Description NoBrokerHood is a technologically advanced visitor, community, and finance & asset management platform designed to make life secure and convenient for gated societies across India. Launched in 2018 as a subsidiary of NoBroker, India's first prop-tech unicorn, it now manages over 25,000 societies and secures the lives of millions of families nationwide. The platform serves all society stakeholders, including administrators, guards, and residents, and offers additional services such as home maintenance and property renting or selling. With monetization and marketplace features, NoBrokerHood enables revenue opportunities for societies and partner businesses. Backed by recent funding from Google, the company operates with strong data security standards, including PCI-DSS Level 1, GDPR, PDPB 2019, and ISO 27001 certifications.
Role Description The Key Account Manager (B2B Sales) role is a full-time, on-site position based in Navi Mumbai. The role involves managing and growing relationships with key society and enterprise accounts, acting as the primary point of contact for decision-makers and community stakeholders. Day-to-day responsibilities include identifying new business opportunities, leading end-to-end sales cycles, preparing and delivering presentations and product demos, and negotiating contracts to meet revenue targets. The Key Account Manager will also coordinate with internal teams to ensure smooth onboarding, implementation, and ongoing support, while tracking account performance and customer satisfaction. This position requires regular in-person meetings, field visits to societies, and close collaboration with cross-functional teams such as operations, product, and customer support.
Qualifications

• Strong account management and key accounts skills with experience handling B2B clients or enterprise customers.
• Demonstrated analytical skills and business planning capabilities to develop growth strategies and track performance metrics.
• Proven customer service orientation with the ability to build trust, manage expectations, and resolve issues promptly.
• Excellent communication, negotiation, and presentation skills, with comfort in client-facing roles and stakeholder management.
• Prior experience in SaaS, prop-tech, community management, or related industries is preferred.
• Bachelor's degree in Business, Marketing, or a related field; MBA or equivalent postgraduate qualification is an advantage.
• Ability to work on-site in Navi Mumbai, conduct regular field visits, and manage multiple accounts simultaneously.
• Proficiency in CRM tools, MS Office (Excel, PowerPoint), and data-driven decision-making.