Key Account Manager B2B Manufacturing

Role & responsibilities

• Manage key B2B accounts and achieve sales/revenue targets.
• Drive business growth through upselling, cross-selling and new client acquisition.
• Build and manage relationships with key stakeholders across client organizations.
• Handle complete PO-to-collection cycle, ensuring timely order execution and payments.
• Coordinate with CRM, Production, Supply Chain, Quality and Dispatch for seamless order fulfillment.
• Obtain client forecasts and coordinate RM planning, production and inventory requirements.
• Manage pricing, new SKU costing and commercial negotiations.
• Monitor client orders, supplies, receivables and overall account performance.
• Resolve customer complaints through root-cause analysis and cross-functional coordination.
• Conduct regular client meetings and travel Pan-India for business development and account management.

Preferred candidate profile

• 10+ years of experience in B2B Sales / Key Account Management.
• Experience in manufacturing, preferably paper packaging / printing / corrugated / carton industry.
• Experience managing large institutional / corporate accounts and multi-plant manufacturing operations.
• Strong understanding of PO management, order execution, supply chain and production coordination.
• Proven experience in business development, upselling, cross-selling and revenue growth.
• Strong commercial acumen with experience in pricing, costing and negotiations.
• Hands-on knowledge of ERP, MS Excel and PowerPoint.
• Excellent communication, stakeholder management and data-analysis skills.
• MBA/PGDM with B.Com / Engineering background preferred.
• Personal car is mandatory and willingness to travel Pan-India.
• Candidates based in Noida, Greater Noida, Ghaziabad, East/South Delhi preferred; relocation to Noida is required.