Junior Telecom Domain Analyst-Development Support

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. 
 

Role Purpose

An apprenticeship role: builds telecom domain fluency on the job while absorbing the day-to-day clarification load so the Mid-level Analyst and Senior Consultant aren't bottlenecked on routine questions.

Key Responsibilities:

• Assist in gathering and documenting domain requirements from the client's business team under the guidance of the Mid-level Analyst and Senior Consultant.
• Maintain a domain glossary/FAQ/knowledge base for the development team.
• Research competitor and industry telecom feature trends to feed the innovation backlog the Senior Consultant curates.
• Support data validation and UAT coordination tasks.
• Shadow customer calls to build direct domain fluency over time.

Must-Have Skills & Experience

• 0–3 years of experience; fresh graduates with a telecom-related academic background (B.Tech/BE in Telecommunications or Electronics, or a telecom management certificate/diploma) are strongly encouraged to apply, as are candidates with 1–2 years in a telecom BPO, operations, or customer-facing support role.
• Genuine interest in the telecom industry, strong written and verbal communication, and disciplined documentation habits.
• Basic understanding of subscription billing / telecom concepts — this is trainable and will be developed on the job.

Nice-to-Have

• An internship or academic project touching telecom or billing systems.
• Basic familiarity with telecom regulatory terminology.
• Basic SQL.

Education: Bachelor's degree; Telecommunications, Electronics, or Computer Science preferred but not mandatory.

How You’ll Grow at In Time Tec
In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career.  

Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”.

We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals.

Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.