Junior QA Analyst

About the Role

We re looking for a Junior QA Analyst to join our Quality Assurance team.

This role will help you will manage the testing strategy, processes, and resources for the Decisions platform . You will work closely with multiple departments-including Cloud Ops, Developers, Documentation, Professional Services, RD, Solutions, and Support -to identify core issues and prioritize fixes within tight release schedules.

What You ll Own

• Develop and implement strategies to test the platform effectively across multiple versions and tight timelines.
• Conduct both automated and manual testing as part of a global QA team.
• Write automated tests using C# along with web automation frameworks like Playwright.
• Communicate platform issues and testing results with leadership, developers, and other departments.
• Document testing results and create reports for leadership to track release readiness.
• Understand enterprise integrations and communicate effective testing plans and solutions.
• Provide examples and training for testing resources on platform features.
• Anticipate problems and offer recommendations for resolution.
• Challenge the status quo and take initiative to improve processes.
• Actively observe, learn, communicate, and contribute to advancing the organization s mission.

What You Bring

• Certification in Quality Assurance (Automation). / Bachelors degree in Computer Science, Information Systems, Engineering, or Mathematics
• 0-2 years of experience in QA Automation.
• Strong attention to detail and ability to multitask.
• Excellent written and verbal communication skills for both onshore and offshore audiences.
• Knowledge of databases, enterprise systems, web applications, and software QA best practices.
• Understanding SDLC using Agile or other lean methodologies.
• Basic software development knowledge: OOPs concepts and along with data types, variables, loops, exception handling, or strong problem-solving skills.
• Ability to analyze information from multiple sources to develop testing plans.
• Proficiency in Windows computing (e.g., finding local IP, using Command Prompt).
• Strong desire to deliver excellent user experience and high-quality software.
• Analytical mindset with a detective approach to software testing.
• Familiarity with Windows services, networking concepts, APIs, and testing fundamentals.
• Adaptable to changing organizational priorities in a fast-paced environment.

Bonus Points

• Optional but beneficial: experience with Java, Python, .NET, HTML, C#, SQL, JS, IIS, AD, Hyper-V/VirtualBox, or any software testing platform.

Benefits Perks

We know people do their best work when they feel supported. That s why we offer benefits and perks that help our employees take care of themselves, stay connected, and continue growing in and outside of work.

• Competitive starting salary, health insurance, and paid time off.
• Structured onboarding, mentorship from senior engineers, and access to ongoing learning resources.
• Monthly feedback check-ins, quarterly growth reviews, and opportunities for career development in a fast-growing technology company.