Junior Process Associate (JPA)

Job Summary:

We are looking for a detail-oriented Junior Process Associate to review, validate, and process medical records while ensuring high levels of accuracy, quality, and productivity. The ideal candidate should possess strong analytical skills, computer proficiency, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Review and validate medical records and supporting documents.
• Verify member information and identify relevant diagnoses.
• Ensure data accuracy and compliance with process guidelines.
• Meet assigned quality and productivity targets.
• Analyze errors and implement corrective feedback.
• Maintain confidentiality and process compliance.

Required Skills:

• Good computer proficiency and typing skills.
• Basic knowledge of MS Office (Excel, Word, Outlook).
• Strong attention to detail and analytical ability.
• Effective verbal and written communication skills.
• Ability to work independently and within a team.
• Good organizational and time-management skills.

Preferred Qualifications:

• Bachelor's degree is mandatory (Any Discipline).
• Experience in healthcare, medical record review, or data processing is an added advantage.

Key Performance Indicators (KPIs):

• Quality and accuracy of work.
• Achievement of productivity targets.
• Process compliance and adherence.
• Timely completion of assigned tasks.
• Attendance and performance standards.