Junior Oracle SaaS AFCS - Banking Cloud Engineer

Oracle SaaS AFCS / Banking Cloud Engineer

Experience: 2-10years
Location: Hyderabad / Bangalore
Joining: Immediate Joiners Preferred
Role Family: Oracle SaaS AFCS / Banking Cloud
Primary Focus: Operations, Integration Delivery, Monitoring and Intelligent Automation
Work Model: Production and UAT support, including shift/on-call coverage as required

Role Summary

This role supports SaaS-based financial services and banking cloud operations, with emphasis on batch monitoring, incident triage, integrations and foundational automation using monitoring, integration and AI-enabled capabilities.

Key Responsibilities

• Monitor AFCS batch processing across Production and UAT, operational dashboards and alert channels.
• Identify failed, delayed and long-running jobs; validate batch progress against established service-level objectives.
• Perform first-level incident triage and provide clear, timely updates in the designated operational channel.
• Create, track and coordinate service requests with product/support teams; capture job details, business impact, environment/POD and current status.
• Support Command Center escalations with complete information, including SR number, job ID, affected POD and impact statement.
• Maintain shift handovers, open-alert tracking, support rosters and operational documentation.
• Develop and maintain OIC integrations, including REST/SOAP APIs, file-based integrations and basic error-handling workflows.
• Use monitoring capabilities to improve notifications, alert routing and operational visibility.
• Support AI-based operational solutions such as alert summarization, incident classification, knowledge retrieval and recommended next actions.
• Collaborate with product support, SRE, infrastructure, business users and customer teams through resolution.

Required Qualifications

• 24 years of experience in application support, cloud operations, Oracle technologies or enterprise integrations.
• Basic understanding of Oracle SaaS, Oracle Cloud Infrastructure, Banking Cloud or financial services applications.
• Exposure to OIC, REST/SOAP APIs, SQL, Linux, JSON/XML and batch-processing concepts.
• Familiarity with incident management, ticketing tools and production-support processes.
• Strong analytical, communication and documentation skills.

Preferred Qualifications

• Exposure to Oracle Financial Services applications, AML, KYC, sanctions screening or financial-crime compliance.
• Experience with operational workflows, monitoring tools or AI/LLM concepts.
• Oracle Cloud and OIC experience.

How to Apply

Interested candidates can share their updated resume at [email removed].

Immediate Joiners are preferred.