Junior Officer - Marketing Backoffice

GREETINGS FROM BULL MACHINES PVT LTD!!

WE ARE HIRING!!

Position: Junior Officer - Marketing Backoffice

Experience: 2 To 4 Years

Location: Coimbatore, Sulur.

Your Profile:

• Any Degree with 2 To 3 years of experience in call coordination, customer support, telecalling, or related roles.
• Strong verbal and written communication skills with a professional and customer-friendly approach.
• Ability to understand customer/dealer requirements and provide appropriate responses or route them to the concerned team.
• Basic knowledge of CRM systems, enquiry management, and call tracking.
• Good follow-up, coordination, reporting, and problem-solving skills with attention to accuracy.

Your Task:

• Handle inbound and outbound customer/dealer calls, capture requirements, and register enquiries in CRM.
• Conduct timely follow-ups on open enquiries and pending requirements until closure or handover.
• Maintain accurate call records, enquiry status, remarks, and next follow-up dates in the CRM.
• Coordinate with Sales, Marketing, and Dispatch teams to ensure timely responses and resolution of customer requirements.
• Monitor daily calls, enquiries, follow-ups, and closures, and submit accurate daily/weekly/monthly reports.

If you are interested in exploring this opportunity, kindly share your updated CV to [email removed] along with the following details:

• Total Experience:
• Relevant Experience:
• Current CTC:
• Expected CTC:
• Notice Period:
• Are you comfortable with 6 days working? (Yes/No)
• Are you comfortable relocating/working in Coimbatore? (Yes/No)
• Are you available for a Face-to-Face interview at our Coimbatore Plant? (Yes/No)

We look forward to your response.

Thanks & Regards,

Niranjana S

Talent Acquisition Team

BULL Machines Pvt Ltd.,