Junior Facility Admin

Bangalore

Role Summary

The Junior Facility Administrator supports day-to-day facility operations across Printo's multi-location retail store network. The role is responsible for logging and tracking facility tickets, coordinating vendor invoices, supporting store-level operational needs, and assisting with routine maintenance and upkeep of infrastructure, equipment, and utilities.

This is a hands-on, coordination-heavy role suited to someone organized, responsive, and comfortable working acrossmultiple stakeholders and locations.

Skills & Qualifications

• Bachelor's degree in any discipline; a background in facilities, operations, engineering, or business administration is a plus.
• Working knowledge of MS Excel (data entry, basic formulas, tracking sheets) — prior exposure to reporting tools is an advantage.
• Good communication and coordination skills to work with vendors, store teams, and internal stakeholders.
• Strong organizational skills with attention to detail, especially for ticket and invoice tracking.
• Ability to multitask and prioritize across multiple open tickets, invoices, and store requests.
• Willingness to travel locally/regionally to store locations as needed.
• A proactive, ownership-driven attitude with the ability to work under minimal supervision.
  
  

Key Responsibilities

• Facility Ticket Management
• Log, track, and update facility tickets raised by stores and internal teams in the ticketing system.
• Ensure tickets are routed to the correct vendor/technician and follow up until closure within defined SLA timelines.
• Escalate ageing or high-priority tickets (e.g. breakdowns, safety issues) to the reporting manager promptly.
• Maintain accurate ticket records — issue description, resolution, turnaround time, and cost where applicable.
• Generate periodic ticket status reports and flag recurring issues by store or equipment type.
• Invoice Management
• Collect, verify, and process vendor invoices related to facility services, repairs, and maintenance.
• Cross-check invoice amounts against approved quotations, purchase orders, and completed work.
• Coordinate with vendors and the finance team to resolve invoice discrepancies and ensure timely payments.
• Maintain an organized invoice tracker with payment status, due dates, and vendor-wise spend.
• Support monthly/quarterly cost summaries for facility-related expenses.
• Store Support
• Act as the first point of contact for stores on facility-related queries and requirements.
• Coordinate with store managers/staff to understand and resolve on-ground operational issues.
• Assist with store readiness for launches, audits, or renovation activities.
• Support procurement and dispatch of consumables, spares, and facility-related supplies to stores.
• Conduct periodic store visits/checks (where required) to assess facility condition and compliance.
• Facility Operations & Maintenance
• Support execution of preventive maintenance schedules for equipment, electrical panels, AC, DG sets, and other infrastructure.
• Assist in coordinating breakdown maintenance and ensuring minimal downtime across locations.
• Maintain equipment logs, uptime records, and maintenance checklists.
• Support compliance with safety, housekeeping, and statutory facility requirements.
• Coordinate with AMC/service vendors for scheduled visits and service quality checks.
  
  

Skills: ticket operations,infrastructure support,it administration,checks,maintenance,invoice management,operations