JUNIOR EXECUTIVE - CUSTOMER SERVICE
Allcargo Logistics · Chennai · onsite · Posted 48d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Group Company: Allcargo Global Limited
Designation: Junior Executive Exports Customer Service
Office Location: Egmore, Chennai
Position description: To manage Export customer service activities by coordinating with customers, overseas agents, shipping lines, and internal teams to ensure timely documentation, shipment tracking, and exceptional customer service
Primary Responsibilities: Handling clients
Quoting freight rates to theclients on behalf of sales
Follow up for the quotationssent to the client
Updating clients with thestatus
CS should be back up of sales
- Preparing the quotation
Sending pre - alerts
Agent coordination
Providing stuffing/sailing info send tocustomer
Coordination with head office & otherbranch office
Coordination with customer
Coordination with sales
Doing entries in Topaz
Reporting Team
- Reporting Designation: Manager
- Reporting Department: Exports Customer Service
Educational qualifications preferred
- Category: Graduate
- Field specialization: Any Graduate
- Degree: Any Graduate
- Academic score: 70% & Above
Required work experience
- Industry: Freight Forwarding
- Role: Customer Service Executive
- Years of experience: 1-3 years
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceQuotationShipment TrackingExportQuotationsShipmentSailingFreightSalesFreight Forwarding
About Allcargo Logistics
Allcargo Logistics
Logistics
557
employees
1993
33 years old
Mumbai, Maharashtra
India
About
Allcargo Logistics is a top logistics company in India and a one-stop supply chain management solution that provides logistics solutions across 160+ countries.
Industries
LogisticsLogistics / Shipping
Employee ratings
3,178 reviews
3.8/ 5
Culture
3.6
Career growth
3.2
Work-life
3.7
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