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    Job · 13481930

    Torrent Power logo

    Junior Executive - Customer Experience

    Torrent Power · Ahmedabad · onsite · Posted 58d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    • Basic understanding of electricity distribution, billing, and payment processes.
    • Effectively communicate with customer and handle their Inquiries, Complaints and Requests.
    • Resolve Customer concerns or queries promptly and effectively through - Plug points (walk-in) and Call Centre (over call & Email).
    • Knowledge of MS Office to meet deliverables.

    Sourced from naukri

    Skills

    Customer ServiceBill ProcessingCustomer QueriesCustomer HandlingEmail HandlingCalls Handling

    About Torrent Power

    Torrent Power logo

    Torrent Power

    Power

    8.0k+

    employees

    1996

    30 years old

    Ahmedabad, Gujrat

    India

    About

    Torrent Power is a major player in the Indian power sector, engaged in generation, transmission, and distribution of electricity while enhancing operational efficiency.

    Industries

    Power

    Employee ratings

    1,875 reviews

    3.8/ 5

    Culture

    3.7

    Career growth

    3.0

    Work-life

    3.9

    Employees rate it well for

    Salary292Job Security208Work Culture187Work Life Balance144Appraisal134

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    Junior Executive - Customer Experience · waiting for your command