Junior Engineer Smart Metering Field Operations

Key Responsibilities

• Conduct site visits for smart meter installation, replacement, verification, and related activities.
• Verify site conditions, electrical requirements, load details, and customer documentation.
• Support new connection and meter-related service request processing.
• Coordinate with field teams, contractors, customers, and internal departments for timely execution.
• Monitor smart meter installation, replacement, reading, testing, and field verification activities.
• Identify meter abnormalities, discrepancies, and technical issues and ensure timely reporting and resolution.
• Verify meter and customer details and maintain accurate field records.
• Support preparation and verification of estimates, work orders, service jobs, and related documentation.
• Monitor field activities and ensure completion within defined TAT and SLA.
• Support service order closure and ensure timely system/data updates.
• Prepare daily MIS reports and maintain records of field activities.
• Ensure compliance with electrical safety standards, company procedures, and applicable regulatory requirements.
• Escalate field issues and coordinate with relevant teams for timely resolution.