Junior Engineer- Customer Support Co-ordination
Nirmal Industrial Controls · Mumbai · onsite · Posted 56d ago
Not disclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Maintain accurate documentation of service transactions and customer interactions.
- Resolve customer complaints regarding after-sales service issues.
- Provide technical assistance and support to customers.
- Coordinate service requests and manage service delivery timelines.
- Communicate effectively with customers to understand their needs and requirements.
- Collaborate with internal teams to ensure timely and efficient service delivery.
- Identify opportunities for service improvements.
Sourced from foundit
Skills
Customer ServiceProblem SolvingTechnical SupportTroubleshootingCommunication Skills
About Nirmal Industrial Controls
Nirmal Industrial Controls
Industrial Automation
181
employees
1973
53 years old
Mumbai, Maharashtra
India
₹5.3L PA avg
Avg at Nirmal Industrial Controls
About
Nirmal Industrial Controls is one of the India's No 1 manufacturer of Pressure Relief Valves
Industries
Industrial AutomationManufacturing
Employee ratings
10 reviews
3.7/ 5
Culture
2.7
Career growth
2.3
Work-life
2.8
Employees rate it well for
Job Security38Skill Development38
Find them on