Junior Dental Audit Officer & Operations Lead (US Dental)

Junior Audit Officer for Soniva Dental in USA

- Only Noida based candidates will be preferred.

- Hybrid Work Model 3 Days Office, 2 Days Work From Home )

- Shift time - US shift hours

Note: This role requires candidates to work from the Noida office 3 days a week. Applicants should be comfortable with the US Shifts.

Basic Purpose:

The Junior Audit Officer works under the direct supervision of the Team Lead/Senior Dental Audit Officer and is responsible for auditing dental clinic charts for accuracy, compliance, and identifying opportunities to increase treatment acceptance and office production

Core Responsibilities:

Daily Patient Review:

• Audit all patient charts for correct treatment entries and appropriate fees.
• Verify that all necessary consent forms are properly signed.
• Ensure that all forms contain the correct patient name and date of birth.
• Confirm that basic vital signs are documented properly for each patient.
• Check medical History and note tx done recently in chart.
• If private insurance patient, then to identify and note how much money left for treatment.
• If patients are aged 15-25 years old, to note evaluate for braces and wisdom teeth extraction.
• Evaluate missing teeth patients for implants and denture patients for ALL ON X.
• Verify that periodontal charting is completed for patients receiving scaling and root planing or other periodontal treatments.

Next-Day Patient Preparation Review all next-day patient appointments for:

• Outstanding balances owed.
• Evaluate all missing teeth patients for implants and denture patients for ALL ON X.
• Additional pending needed treatments (noted on the appointment).
• Screen for procedural prerequisites, including:
• Required pre-authorizations not yet obtained.
• Prior treatments that must be completed before the scheduled procedure.
• Any missing diagnostics, referrals, or administrative approvals.
• Confirm that all next-day patients have verified insurance; if verification is incomplete, promptly notify Meagan.

Audit patient accounts for outstanding administrative needs, including:

• Previous balances not yet collected.
• Add necessary follow-up notes or balances directly to the patients appointment notes.
• Identify sealant opportunities for patients under age 15 and document recommendations in their appointments.
• Flag new patients with favorable insurance coverage and minimal prior treatment as PPP in the notes to encourage comprehensive care planning .

Production Growth and Patient Targeting:

Identify opportunities for same-day treatment completion whenever possible.

Audit Findings, Compliance, and Trend Reporting:

• Maintain a detailed log of all audit findings, including missing information, incomplete forms, and charting deficiencies.

Review clinical records daily to ensure they are:

• Accurately reflecting all procedures that were walked out and billed; clinical notes must
• match billed services without discrepancies.
• Properly signed by the treating provider.
• Completed timely following each patient encounter.
• Documented in compliance with insurance and regulatory standards.
• Identify and track recurring issues or patterns, such as incomplete charting, missing consents, unsigned clinical notes, or missing billing documentation.
• Notify the Office Manager or President/Founder of any persistent trends or noncompliance issues requiring staff retraining, system updates, or administrative correction.

Training and Team Development:

• Develop and update training modules for onboarding and educating future Audit Officers and support staff.
• Train new Audit Officers on Soniva Dentals auditing standards, charting compliance, and treatment planning strategies.
• Conduct performance reviews with department managers to monitor employee productivity, professionalism, and goal achievement.
• Serve as a mentor and resource for junior audit team members, reinforcing best practices and providing ongoing support.

Tools for Success

• Organize and communicate findings clearly with appropriate team members.
• Prioritize actions that contribute directly to increased office production and improved patient care. Minimizing missed opportunities, and supporting front desk collections through proactive account audits and chart reviews.

Requirements

• Maintain calm, professional, and understanding behavior at all times.
• Exhibit a positive, problem-solving attitude.
• Work efficiently under pressure without discussing personal matters during work hours.
• Demonstrate a visionary mindset by setting and achieving professional goals every 90 days.
• Undergo formal evaluation by the Team Lead/Head Of Operations every 90 days.

Role: Dentist